CX Excellence
Customer Service
Deliver exceptional customer experiences in your retail stores across Dubai, UAE & GCC. Our customer service programs build loyalty and drive repeat business.
WHY CHOOSE US
Benefits of Our Customer Service
We deliver exceptional quality with attention to detail, ensuring your project exceeds expectations.
- Customer service training programs
- Mystery shopping assessments
- Complaint handling procedures
- Customer feedback systems
- Loyalty program management
- CX metrics and reporting
OUR PROCESS
How We Work
CX Audit
Assessing current customer experience
Standards Development
Creating service standards and scripts
Team Training
Training staff on service excellence
Monitoring
Ongoing mystery shopping and feedback
INVESTMENT
Customer Service Pricing
Starting From
AED 4,000/month
Package Includes:
- Training
- Mystery shopping
- Feedback system
- Monthly reports
FAQ
Frequently Asked Questions
Do you provide mystery shopping?
Yes, we conduct regular mystery shopping visits to assess service quality and provide actionable feedback.
Can you train multilingual staff?
Yes, we provide customer service training in Arabic, English, and other languages as needed.
Ready to Start Your Customer Service Project?
Get in touch today for a free consultation and quote.