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Ticket Management
WhatsApp-integrated ticketing system for organized issue tracking. Create, track, and resolve support tickets directly from WhatsApp conversations.
Available in:Dubai|Abu Dhabi|Sharjah|Ajman|Ras Al Khaimah|Saudi Arabia|Qatar|Kuwait|Bahrain|Oman
WHY CHOOSE US
Benefits of Our Ticket Management
We deliver exceptional quality with attention to detail, ensuring your project exceeds expectations.
- Auto ticket creation
- Status tracking
- Priority management
- SLA monitoring
- Agent assignment
- Resolution tracking
OUR PROCESS
How We Work
1
Configure
Set up ticketing rules
2
Integrate
Connect to helpdesk
3
Automate
Auto-create tickets
4
Track
Monitor SLAs
INVESTMENT
Ticket Management Pricing
Starting From
AED 2,500
Package Includes:
- Helpdesk integration
- Auto ticket creation
- Status updates
- SLA dashboard
FAQ
Frequently Asked Questions
Which helpdesks are supported?
Zendesk, Freshdesk, Jira, and custom systems via API.
Can customers check status?
Yes, customers can check ticket status via WhatsApp anytime.
Are SLAs tracked?
Yes, full SLA monitoring with alerts for breaches.
Ready to Start Your Ticket Management Project?
Get in touch today for a free consultation and quote.